How Solar Installers Can Help Customers Claim Subsidy Faster

How Solar Installers Can Help Customers Claim Subsidy Faster

With solar adoption rising rapidly, customers are increasingly looking for ways to lower their installation costs. Government subsidies—especially under India’s PM Surya Ghar: Muft Bijli Yojana—play a major role in making rooftop solar more affordable. However, the subsidy process can sometimes feel slow or confusing for customers. This is where solar installers can make a big difference by streamlining the process and ensuring quick approvals.

1. Provide Clear Documentation Guidance

Most subsidy delays happen because of incomplete or incorrect documents. Installers can help customers by:

• Sharing a clear checklist of required documents
• Assisting with uploading KYC, electricity bills, and bank details
• Ensuring photos, installation certificates, and system details are accurate

When documentation is error-free, portals process requests much faster.

2. Register Systems Properly on the National Portal

Installers should ensure that rooftop systems are correctly registered on the National Solar Portal, including:

• Accurate system size
• Vendor details
• Module and inverter specifications
• Commissioning dates

Any mismatch can trigger delays, so accuracy is crucial.

3. Coordinate With DISCOM for Faster Approvals

Installers often have direct contact with DISCOM officials. By coordinating:

• Net-metering inspections
• System verification
• Approval signatures

They can significantly speed up the approval timeline for customers.

4. Use Digital Tools and Automation

Professional installers now use CRM tools, subsidy trackers, and automated updates to notify customers about each step—application, inspection, approval, and subsidy release.

5. Educate Customers Early

Before installation, installers should explain:

• Expected subsidy amount
• Portal timelines
• Required documents
• Net-metering steps

Informed customers complete steps faster and avoid confusion.

Conclusion:

Solar installers play a key role in helping customers claim subsidies quickly and without stress. By offering proper guidance, ensuring accurate documentation, coordinating with DISCOMs, and leveraging digital tools, installers can dramatically speed up the entire subsidy process. This not only boosts customer satisfaction but also strengthens trust—ultimately helping the solar industry grow even faster.

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